The IEOM Academy is an online platform designed to provide professional training in export operations, trade management, and international business. The academy offers interactive courses, certification programs, and learning resources to help individuals and businesses excel in global trade.

2. How do I sign up for a course?

To register for a course:

• • Visit the IEOM Academy website.
• • Click on "Register" and create an account.
• • Browse the available courses and select the one that interests you.
• • Click "Enroll on Course" or "Buy Now" and complete the payment (if required).
• • Start learning immediately.

3. What types of courses are available on the Academy?

IEOM Academy offers a variety of courses, including:

• • Export Operations & Logistics
• • International Trade Compliance
• • Customs Procedures & Documentation
• • Trade Finance & Risk Management
• • E-commerce and Digital Exporting
• • Supply Chain & Freight Forwarding

Courses are available in different formats, including self-paced, instructor-led, and hybrid learning.

4. Can I access the courses on mobile devices?

Yes! The IEOM Academy LMS is mobile-friendly. You can access courses on your smartphone, tablet, or computer through a web browser. Some courses may also have downloadable materials for offline learning.

5. Do I get a certificate after completing a course?

Yes, upon successful completion of a course, you will receive a verified certificate of completion, which you can download from your academy dashboard. The certificate can be used to showcase your skills on LinkedIn, your resume, or job applications.

6. How long do I have access to a course after enrolling?

Access duration varies depending on the course. Some courses offer lifetime access, while others may be available for a set period (e.g., 6 months or 1 year). Course details will specify the access duration before you enroll.

7. What payment methods are accepted for paid courses?

We accept various payment methods, including:

• • Credit/Debit Cards (Visa, Mastercard, Verve)
• • Bank Transfers
• • Flutterwave

For bulk or corporate enrollment, contact contact@ieomacademy.com for special payment arrangements.

8. Can organizations enroll multiple employees in training programs?

Yes! IEOM Academy offers corporate training packages for businesses looking to train multiple employees. We also provide customized learning programs tailored to company needs. To discuss bulk enrollment and corporate discounts, please email contact@ieomacademy.com.

9. What if I have technical issues while learning on the Academy?

If you encounter any technical issues, try the following steps:

• • Refresh your browser or clear cache.
• • Ensure you are using an updated web browser (Chrome, Firefox, Edge, Safari).
• • Check your internet connection.
• • If the issue persists, contact our support team at contact@ieomacademy.com with details of the problem.

10. Can I get a refund if I change my mind after enrolling in a course?

No, all course enrollments are non-refundable. Before enrolling, we encourage learners to review the course details, syllabus, and any preview materials available. If you have questions about a course before purchasing, please contact contact@ieomacademy.com for guidance.

If you need further assistance, feel free to contact us at contact@ieomacademy.com.

Happy learning at IEOM Academy!